Frequently Asked Questions
About Knight
A New Zealand commercial furniture company specialising in smarter workplace solutions — desking, seating, storage, and acoustic products built for demanding commercial environments.
Yes. Knight is proudly New Zealand owned and operated, working alongside Kiwi businesses, architects, and designers for decades.
It’s our philosophy: well-designed furniture should make work easier, healthier, and more productive — supporting how people actually work, not just how spaces look.
Yes. Many of our ranges are manufactured locally, meaning faster lead times, greater customisation flexibility, and a smaller environmental footprint.
Businesses, government, education, and healthcare organisations across New Zealand — through our network of authorised dealers and resellers.
Buying & Specifying
We sell through authorised dealers who provide expert advice and local support. Visit our Stockists page to find one near you.
Head to our Stockists page. Our dealers are experienced in commercial furniture specification and can help with everything from selection to installation.
Yes — visit our Auckland showroom or your local dealer’s showroom. Contact us to arrange a visit.
Absolutely. Our team works alongside architects, designers, and dealers to support specification for projects of any size.
While engineered for commercial use, many of our desking, seating, and storage solutions work just as well at home. Talk to a dealer for recommendations.
Products & Ranges
Desking systems, height-adjustable workstations, meeting tables, task and executive seating, acoustic pods, screens, and storage. Browse our full range on the Products page.
Yes. Our seating features adjustable support for healthy posture, and our desking includes sit-stand options to encourage movement throughout the day.
Our task and executive seating is tested for extended daily use, with adjustable lumbar support, seat depth adjustment, and breathable materials.
Many products are available with custom sizing, finishes, and configurations. Talk to your dealer about options for your project.
Most Knight furniture is tested to a 15-year commercial lifespan, backed by our industry-leading warranty.
Quality & Warranty
Most products carry a 15-year warranty — one of the longest in the NZ commercial furniture industry. Your dealer can confirm specific terms.
We test to international standards including AFRDI and BIFMA for durability, load capacity, stability, and long-term wear.
The product has been tested under simulated commercial conditions to withstand 15 years of daily use — covering structure, mechanisms, and materials.
Contact your dealer. They’ll coordinate with our team to arrange a repair, replacement part, or warranty resolution.
Through your dealer — provide your order details and a description of the issue, with photos if possible.
Delivery & Installation
Quick-ship items dispatch within 5–10 working days. Custom orders may take 4–8 weeks. Your dealer will confirm lead times at order.
Many dealers offer full delivery and installation. For larger fit-outs, our team can coordinate directly to ensure a smooth process.
Your dealer manages the process end-to-end, coordinating with our logistics team and freight partners on your behalf.
Your dealer will confirm a delivery window. Depending on scope, this may include unloading, placement, assembly, and packaging removal.
Care & Maintenance
Wipe surfaces with a soft, damp cloth and avoid harsh chemicals. Refer to the product care guide for specific instructions.
Vacuum fabric regularly, spot-clean with mild detergent. Wipe leather with a damp cloth and condition periodically. Clean mesh with a soft brush.
We recommend a basic check every 12 months — tighten fixings, check gas lifts and mechanisms, and inspect castors for wear.
Available for download under each product’s Resources section on our website, or request printed copies through your dealer.
Sustainability
Yes. We design for longevity, use recyclable and sustainably sourced materials, and run our Circle of Life programme to give furniture a second life.
Many are manufactured in New Zealand. Where we source internationally, we work with partners who meet our quality and environmental standards.
We prioritise responsibly sourced timber, recycled steel, and low-emission finishes — continually reviewing our supply chain to reduce impact.
Products designed for 15-year lifespans, sustainable packaging, the Circle of Life recycling programme, and Environmental Choice NZ and GECA certifications.
Support & Contact
Your authorised dealer is your first point of contact for queries, warranty claims, and spare parts. Not sure who your dealer is? Get in touch with us.
Your dealer handles all after-sales support. If you need help connecting with them, contact our team.
Via the Contact page on our website, by phone, or by email. We’re here to help with product questions, dealer introductions, or project discussions.
Product catalogues, specs, and care guides are available under each product’s Resources section. You can also request materials through your dealer.
Still have questions?
Get in touch with our team or find a dealer near you. We’re always happy to help.